Beach Palace, Cancun ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Ocean View Kids & Teens

Max:

4 persons

41 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Superior Deluxe Lagoon View Kids & Teens

Max:

4 persons

41 m²

Bed options:

1 King-size bed

Lake view

Shower

Coffee machine

room details

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Superior Governor Suite Ocean View King Size Bed

Max:

2 persons

58 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Cancun 10.3 km

Airports

Cancun (CUN) 21.8 km

Isla Mujeres (ISJ) 28.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Accessible Convenience

“The resort's layout made it incredibly easy for everyone to navigate, ensuring a comfortable experience for all guests.” view full review

Delicious Dining

“The food at the restaurant was delectable, with every meal providing a good culinary experience without the hassle of reservations.” view full review

Relaxing Pools

“The pools were pristine and well-maintained, offering a perfect retreat for relaxation throughout my stay.” view full review

Spacious Comfort

“The room was impressively spacious and comfortable, creating a cozy atmosphere that made unwinding after a day of activities so enjoyable.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Golf course
Billiard tables
Table tennis
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Location

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan, Km. 11.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

600 m

CancunMexico

Avenida Kukulkan

1.5 km

Aquarium

Interactive Aquarium

690 m

Museum

Cancun Wax Museum

600 m

Museum

Museo Subacuatico de Arte

1.3 km

Beach

Playa Marlin

1.5 km

Mall

Luxury Avenue

1.7 km

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

1.3 km

Shopping Area

Fashion Harbour

610 m

Mall

Kukulcan Plaza

1.6 km

Park

arte Garden

650 m

Mall

La Madonna

690 m

Shopping Area

Luxury Avenue Cancun

1.5 km

Night club

Coco Bongo

2.6 km

Blvd. Kukulcan Km 9

Cancun Convention Center

2.7 km

Blvd. Kukulcan 13

Marlin Beach

1.2 km

Chetumal Km 36. 5

Water Park at The Grand

1.3 km

Beach

Chac Mool Beach

2.1 km

Night club

The City Nightclub

2.6 km

Night club

Palazzo

2.8 km

Beach

Playa Forum

2.6 km

Night club

Daddy'O

2.6 km

Beach

Mandala Beach Club

2.6 km

Night club

Mandala Nightclub

2.7 km

Blvd. Kukulcan

Dolphinaris Cancun

2.6 km

Nearby

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

420 m

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

440 m

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

490 m

Shopping Area

Flamingo Mall

450 m

Blvd. Kukulcan

Parque Ventura Cancun

490 m

Restaurants

Restaurante Umami

120 m

Blvd Kukulkan KM 11. 5 Manzana 52 Zona Hotelera

Tacun Mexican Restaurant

290 m

Avenida Kukulkan

Oceano

720 m

Blvd Kukulcan KM. 12.5 The Westin Lagunamar Ocean Resort Villas & Spa

Cambalache Cancun

630 m

Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall

Bubba Gump Shrimp Co

610 m

Flamingo Mall Boulevard Kukulcán km 11.5

Pepe's pier

620 m

Royal pier

BeachWalk Restaurant

650 m

Boulevard Kukulcan Km 14.5

Lorenzo's

650 m

Boulevard Kukulcan Manzana 51

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

clean

friendly staff

inconsistent quality

limited dining options

8.2/10

Great

Rooms

8.3

Location

9.0

Service

9.3

Dining

7.0

United States, May 2024

9.2/10

Staying at the hotel was a great overall experience. The rooms were spacious and modern, offering a basic ocean view room with double beds and a connecting door to the main living room. The service was exceptional, with attentive and friendly staff who went above and beyond to ensure our comfort. The location was ideal, providing easy access to the beach and various activities. The dining options were varied and enjoyable, with delicious options like vegetarian couscous. The facilities were top-notch, making our stay convenient and luxurious.

Rooms

9.0

The room was awesome, especially with kids sleeping in the bedroom. The layout with double beds and a connecting door to the main living room was convenient and comfortable.

Service

10.0

The service was incredible, with staff going the extra mile to assist with beach amenities, food service, and even coordinating with other resorts to make our day trips seamless.

Location

9.0

The location was perfect, offering an all-inclusive experience with plenty of activities to enjoy near the Dream Art Photography area and Beach Place.

Dining

8.0

Dining was always a hit with many options to choose from, and the standout was Gabriela who provided excellent service and made our meals enjoyable.

Facilities

10.0

The facilities were top-notch, offering everything from room service to airport shuttle services, making our stay convenient and luxurious.

Glen

United States, April 2024

8.2/10

I truly enjoyed my stay at Beach Palace. The rooms were pristine with a lovely view of the lagoon and beach. The cleaning service was excellent, although noise levels could be a bit challenging with a sleeping child. The on-site service is a hidden gem with detailed attention to guests' needs, despite missing some familiar elements this year. The location offers a stunning beach with white sand and turquoise waters, ideal for families and those who love a relaxing atmosphere. Dining was reliable, although food options could improve. Overall, a wonderful place for a beach getaway.

Rooms

8.0

The rooms were good, especially with the view of the lagoon and beach.

Service

9.0

The service was attentive to detail and truly a hidden gem on the resort.

Location

9.0

The location was amazing, with white sand and turquoise clear water for a stunning and picturesque setting.

Dining

7.0

The dining experience was average, with room for improvement in food options.

Facilities

8.0

The facilities were convenient and well-maintained.

Emily

United Kingdom, February 2024

8.6/10

The hotel offers awesome rooms, fantastic service, and an amazing location, but the dining experience could be improved. The price is very reasonable for what you get.

Rooms

9.0

The room was spacious, always clean, and equipped with everything we needed.

Service

9.0

The staff at the hotel were hardworking, always smiling, and made us feel like part of their family.

Location

10.0

The hotel is located in a fantastic area, close to shopping centers and the beach, offering plenty of activities for guests of all ages.

Dining

7.0

The dining experience offered a variety of dishes, but the quality was inconsistent, with some items being really poor.

Facilities

8.0

The facilities at the hotel were great, offering everything we needed for a comfortable stay.

clean

inconsistent quality

James

United States, November 2023

7.6/10

My stay at the hotel was a mix of great experiences and some areas that could be improved. The location was excellent, especially with the beach nearby and various dining options around. The rooms were clean and spacious but could use an upgrade. The service was outstanding, with the staff going above and beyond to make me feel welcome. However, the dining choices were limited, taking away from an otherwise fantastic stay.

Rooms

7.0

I stayed in a lagoon room which was very spacious and always kept clean. I especially enjoyed the nighttime chocolates provided.

Service

9.0

The service at the hotel was beyond fantastic. The staff was always smiling and treated me like I was a part of their family.

Location

8.0

The hotel's location was great, offering upgrades and spa treatments. The Beach Palace nearby was perfect for young children and provided a clean space.

Dining

6.0

The dining options had a lot of choices, but I found the selection a bit repetitive with the same items day after day.

Facilities

8.0

The facilities were well-maintained and allowed for upgrades and spa treatments.